CONTACT
Talk to a real person
We read every message. There's no auto-responder pretending to be an AI agent. The team that built MacGuardian also runs support.
CHANNEL / 01
Support
support@macguardian.appBug reports, install issues, license-key trouble, refund requests.
CHANNEL / 02
Sales & Licensing
sales@macguardian.appVolume licensing, education / non-profit pricing, enterprise inquiries.
CHANNEL / 03
Press & Partnerships
press@macguardian.appReviews, interviews, integration partnerships, distribution.
CHANNEL / 04
Security disclosures
security@macguardian.appVulnerability reports. We take these seriously. Coordinated disclosure preferred.
Response times
- Support tickets: within 1 business day (PT) — usually faster.
- Security disclosures: within 24 hours, weekends included.
- Sales / partnerships: within 2 business days.
- We're a small team. We answer ourselves. No outsourced helpdesk.
Quick form
Prefer email? Use one of the addresses above. The form below opens your mail client with the right prefilled subject line — your message lands in the same inbox either way.
CORPORATE
Moose Pack Inc.
MacGuardian AI is a product of Moose Pack Inc. Postal mailing address available on request — email legal@macguardian.app.